Privacy Policy

This Privacy Policy explains how Bilig ("Bilig", "we", "us" or "our") collects, uses, stores, and protects your personal information. Bilig is currently operated by individual founders and is not yet an incorporated company. By using Bilig, you agree to this Privacy Policy. If you do not agree, please do not use the service.

1. What Bilig Is

Bilig is an online platform that allows you to:

• Receive newsletters using a unique email address generated for your account
• Read, organise, and store newsletters in one place
• Track your reading behaviour through analytics
• Discover newsletters and authors
• Access free and optional paid features

We do not own, create, or control the newsletters you receive. These are produced by third-party publishers.

2. Information We Collect

We collect only the information necessary to operate and improve Bilig. This includes:

2.1 Account Information

• Your name (optional)
• Email address (required for login)
• Password or login method (if using email/password)
• Authentication data (if using OAuth in the future)

2.2 Unique Bilig Email Address(es)

When you subscribe to newsletters through Bilig, we generate a unique email address linked to your account. Newsletters sent to that address are routed into your Bilig inbox. This address is part of your account information.

2.3 Newsletter Content

When a newsletter publisher sends an email to your unique Bilig address, we process:

• The email content (text, images, links)
• Metadata like sender name, timestamps, subject lines
• Tags or categories (automatic or manual)
• Your reading progress
• Whether you archive, save, or delete an email

We only process emails that you have chosen to subscribe to.

2.4 Usage & Analytics Data

To help you understand your reading habits and to improve Bilig, we collect:

• Reading time
• Reading completion percentages
• Categories you read most
• Time-of-day usage
• Interaction metrics (opens, saves, scroll depth, etc.)
• Device and browser type
• Log files (IP address, approximate location, timestamps)

This data is used to generate your personal analytics dashboard.

2.5 Payment Information (For Pro Users)

Bilig may use third-party payment processors such as:

• LemonSqueezy
• Paddle
• Stripe
• Others as needed

These providers process payments on our behalf. We do not collect or store your full payment card information. Payment processors may collect:

• Name
• Billing email
• Credit/debit card details
• Address (if required for tax compliance)
• Transaction history

Their privacy policies also apply.

2.6 Cookies and Similar Technologies

Bilig uses cookies and similar technologies to operate and maintain the platform, support core functionality, and enhance user experience. Some cookies are strictly necessary for the service to function properly and are used regardless of user preferences.

With user consent, Bilig also uses additional cookies and similar technologies to understand how the platform is used, analyse performance, and improve usability and feature design. These technologies help us assess interaction patterns and general usage trends across the platform.

Where required by law, users are provided with a cookie consent interface that allows them to accept or decline non-essential cookies. Users may update their preferences at any time through the available controls or their browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To operate the service

• Deliver newsletters to your Bilig inbox
• Display content in a readable format
• Provide sorting, filtering, tagging, and saving features

3.2 To provide analytics

• Reading time
• Completion rates
• Heatmaps
• Topic and category breakdowns

3.3 To offer customer support

• Responding to emails
• Fixing account issues
• Improving the user experience

3.4 To provide paid plans

• Managing Pro features
• Processing payments
• Preventing trial abuse

3.5 To improve Bilig

• Understanding performance
• Fixing bugs
• Personalising recommendations
• Developing new features

3.6 Legal and safety

We may use data to comply with legal obligations or investigate misuse of the platform.

4. What We Do Not Do

We do not:

• Sell your data
• Sell your email address
• Sell your newsletter content
• Share your personal newsletters with other users
• Use your newsletters to train AI models
• Permit third parties to access your newsletter inbox without your consent

Your data is used solely to operate Bilig and improve your reading experience.

5. How We Store & Protect Your Data

We use reasonable technical and organisational measures to protect your information, including:

• Encryption in transit (HTTPS)
• Secure databases
• Access controls
• Limited personnel access to production systems
• Regular backups

While no system can be 100% secure, we take data protection seriously.

6. When We Share Your Information

We may share information only with trustworthy third parties necessary to operate Bilig, such as:

• Service providers
• Payment processors (Paddle, LemonSqueezy, Stripe)
• Cloud hosting and storage
• Error logging and analytics tools
• Email services

These providers process data on our behalf and under strict confidentiality.

6.1 Newsletter Publishers

When you subscribe to a newsletter using your generated unique email, the publisher sees:

• The unique email assigned to your account
• Whatever information they require on their signup forms

We do not share any personal data with publishers unless you provide it to them directly. In the future, Bilig may offer partnerships or integrations that allow you to subscribe to certain newsletters directly from within Bilig. Where these features are available, Bilig may transmit limited information required to complete the subscription (such as your unique email address or other information you provide when you sign up for the platform). These integrations will only apply to publishers who have opted in and will only be activated when you choose to subscribe.

6.2 Legal reasons

We may disclose information if required by law, court order, or to protect the rights and safety of Bilig, users, or the public.

7. Data Retention

We keep your data only for as long as needed:

• Account information → until you delete your account
• Newsletter content → until you delete it or your account is removed
• Analytics data → anonymised after a reasonable retention period
• Payment and transaction data → as required by tax and accounting laws via our payment processors

If you delete your account, we will delete or anonymise your data within a reasonable timeframe.

8. Your Rights

Depending on your jurisdiction (e.g., GDPR regions), you may have the right to:

• Access your data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Object to certain processing
• Withdraw consent

To exercise these rights, contact us at support@thebilig.com.

9. Children's Privacy

Bilig is not intended for children under 18. We do not knowingly collect data from children. If we learn that a child has created an account, we will delete it promptly.

10. International Transfers

Your data may be processed in countries outside your own, depending on the locations of:

• Hosting servers
• Payment processors
• Customer support infrastructure

We take steps to ensure such transfers comply with applicable data-protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last updated" date
• We may notify you via email or through Bilig

If you continue to use Bilig after changes take effect, you consent to the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at: